Shipping
Australian domestic shipping
All of my work is sent to you using Australia Post.
Standards post is used as it is all tracked.
Insurance and express post is extra and available on request
A signature is required on receipt of the delivery by you. No exceptions.
All orders over $150 are shipped for free
International shipping
Deliveries to overseas addresses will be by Australia Post
Tracking is included
Orders over $200 are shipped for free
Insurance, express deliveries and deliveries by global shipping companies is available on request as an additional cost
Returns
Return Cost
If there is a problem with your order please get in touch. I will cover the cost if it is something I have done, or in the unlikely event, there Is a material fault. Things happen!
get in touch.
30 Days to Return
I offer a lifetime guarantee on the craftsmanship of my work. If you are not happy with the product please get in touch within 30 days to let me know there is a problem
Returns and Exchanges and refunds
I am happy to accept returns, and make repairs, adjustments, and exchanges on my work. I offered refunds of problems that can’t be resolved.
Just let me know what is going on, within 30 days.
If it’s longer than this, please get in touch I am very happy to discuss your issue because I pride myself on my product quality, value and my customer service.
Talking is good. Feel free to do so politely.